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Proven Experience

The Work. My Contributions. 
The Results.

EMS Leadership & Operational Improvements

I worked my way up to Dispatch Supervisor in the ambulance industry, where I led daily dispatch operations. I restructured dispatch workflows, improved staffing coordination , and developed a companywide guide covering every department. These efforts helped increase on-time performance, reduce reliance on outsourcing, and strengthen relationships with contracted healthcare facilities by addressing transportation concerns and giving them greater confidence in the service they received.

Healthcare & Patient Services

Working at some of Philadelphia's leading hospitals, I gained firsthand experience in patient services and the responsibilities that support them behind the scenes. Beyond registration and appointment coordination, I helped make office practices more efficient, address patient concerns, and improve patient satisfaction. I understood that how people were treated mattered just as much as how efficiently their needs were handled.

Automotive Sales & Dealership Operations

My time in the automotive industry was about much more than selling vehicles. I made it a point to learn nearly every department including sales, title processing, wholesale transactions, billing, and accounting. That knowledge allowed me to become a connection between departments that had often operated separately. I helped bring people together, and managers noticed the difference in roles I took on. Along the way, I also became a leading sales performer.

PROFESSIONAL REFLECTIONS

Work That Didn't Go Unnoticed 

Some of the people I've worked alongside have seen my determination, the challenges I've taken on, and the difference I've helped make. These are some of the things that stood out to them. 

TRUST & PROFESSIONALISM

"I've worked closely with Anyia for 4 years, and she became someone I could truly count on. She could handle demanding situations, pay attention to the smallest details, and communicate with people at every level. What impressed me most was her determination. She didn't simply accept things as they were when she believed they could be better."

RECRUITMENT & SCHEDULING MANAGER

A LEADER WHO CARED

"Anyia had a way of making even the most stressful days feel manageable. She could put a smile on our faces when we needed it most, but she also pushed us to see what we were capable of. She believed in her team, challenged us to do better, and always made sure we knew she had our backs. I've been in this industry for many years, but I've never seen anyone step in and lead dispatch the way she did. That's something I'll never forget about working with her."

TEAM MEMBER

BEYOND THE SALES FLOOR

"Anyia stood out from the very beginning. She was my top- performing saleswoman even while she was in training! But what impressed me was that her value didn't stop at selling cars. When things got held up between departments, she was someone we could depend on to help get things moving. Having someone like that on the team made a real difference." 

FORMER SALES MANAGER

PERFORMANCE THAT EARNED RECOGNITION

"I gave Anyia an opportunity, and she certainly made the most of it. Her performance continued to exceed expectations, consistently producing results that caught the attention of upper management. It reached a point where senior leadership came down personally to see who was behind those numbers. Watching her achieve that level of recognition was something I'll always remember."

FORMER GENERAL MANAGER

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